Oversee day-to-day operations to ensure efficient and uninterrupted workflow.

Monitor employee performance regularly and provide coaching to uphold service quality.

Address customer inquiries and resolve complaints to maintain high satisfaction levels.

Coordinate with kitchen and management teams to ensure consistent product quality and availability.

Manage staff schedules, track attendance, and assign daily tasks effectively.

Ensure all areas meet cleanliness, hygiene, and safety standards at all times.

Prepare and submit daily sales reports along with operational updates to management.

Train, motivate, and support team members to improve productivity and teamwork.