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Supervisor
Newa Phalcha Pvt. Ltd

Apply Before:   2025 Oct 28

Vacancy : 1 people
Location : Budanilkantha Area, Budhanilakantha, Bagmati Province
Salary :
Negotiable
Gender : No Preference
Education :
+2 / Intermediate Pass (Required)
Job Level : Mid Level
Job Type : Full Time
Shift : Regular
Work Experience
:
2 Years (Required)
Documents : Citizenship , CV

Technical Skills:

Time Management abiity Communication Skills Attention to details Work Ethic Have knowledge to deal with costumers

Personal Skills:

Good communication skills. Well dressed Positive Attitude Good Attitude Calm mind in a stressful environment Good and positive thinking

Work Standards:

Scheduling

Required Knowledge:

Critical Thinking Should have good command in both English & Nepali Must have long term commitment for the work

Benefits:

Dashain Bonus Overtime payment for extra hours Competitive salary based on experience Fooding and Lodging will be provided
Job Description
  1. Oversee daily operational activities to ensure smooth workflow and high service standards.

  2. Monitor team performance and provide guidance to junior staff to maintain productivity and professionalism.

  3. Act as the primary point of contact for resolving customer complaints and service issues promptly and effectively.

  4. Ensure customer satisfaction by maintaining quality service delivery and addressing feedback constructively.

  5. Delegate tasks efficiently while ensuring staff are properly trained and equipped to meet operational goals.

  6. Conduct regular briefings and performance evaluations to support team development and improvement.

  7. Collaborate with other departments to streamline processes and enhance the overall customer experience.

  8. Maintain accurate records of customer interactions, issues, and resolutions for reporting and continuous improvement.


    • Working Hours: 9 to 10 hours per day

    • Working Days: 6 days a week


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