This Job Has expired
Guest Relation Officer
Reputed Restaurant

Apply Before:   2025 Dec 13

Vacancy : 1 people
Location : Battisputali, Kathmandu, Bagmati Province
Salary :
Negotiable
Gender : Female
Education :
+2 / Intermediate Pass (Required)
Job Level : Mid Level
Job Type : Full Time
Shift : Regular
Work Experience
:
1 Years (Required)
Documents : Citizenship , CV

Technical Skills:

Data management Store management Excellent communication skills

Personal Skills:

Honest Loyal and flexibility Hard working Achiever Harmony Empathy

Work Standards:

Scheduling Several years of professional Practical applications in the workplace

Required Knowledge:

Knowledge about serving guests

Benefits:

Salary will be discussed in interview Competitive salary based on experience Only fooding and khaja provided
Job Description

  1. Welcome guests warmly and ensure a smooth check-in and check-out experience.

  2. Assist guests with inquiries, reservations, and service requests promptly.

  3. Handle guest complaints professionally and provide effective solutions.

  4. Coordinate with front office, housekeeping, and other departments to meet guest needs.

  5. Maintain accurate guest information and update records in the system.

  6. Promote hotel services, facilities, and special offers to enhance guest experience.

  7. Ensure VIP guests receive special attention and personalized service.

  8. Collect guest feedback and report important issues to management for improvement.

Applying Procedure

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