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Service Captain
Rojgari Services - Job Matching

Apply Before:   2026 Aug 20

Vacancy : 1 people
Location : Basundhara Area, Kathmandu, Bagmati Province
Salary :
Negotiable
Gender : No Preference
Education :
+2 / Intermediate Pass (Required)
Job Level : Mid Level
Job Type : Full Time
Shift : Regular
Work Experience
:
3 Years (Preferred)
Documents : Citizenship , CV

Technical Skills:

Knowledge of customer services Customer Service Management Skills Management skill Excellent communication skills Strong learning ability Team Working

Personal Skills:

Learner Good and positive thinking Loyal and flexibility Hard working Keen attention to detail Calm mind in a stressful environment

Benefits:

Competitive salary based on experience Salary as per company standard
Job Description

Key Responsibilities:

  1. Supervise and coordinate the daily activities of the service team to ensure smooth and efficient restaurant operations.

  2. Assign duties to waiters, monitor service quality, and ensure excellent customer service standards are maintained.

  3. Welcome guests, assist with seating arrangements, and handle guest inquiries, requests, and complaints professionally.

  4. Coordinate with the kitchen and restaurant supervisor to ensure timely and accurate food and beverage service.

  5. Train, guide, and motivate the service staff while ensuring adherence to restaurant policies and service procedures.

  6. Monitor cleanliness, table setup, and overall dining area presentation to maintain high hospitality standards.

  7. Assist the service team during busy hours, ensure effective teamwork, and support daily operational and closing procedures.

    Note:

    Duty Hour: 9 Hours (shift available)



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