| Vacancy | : | 1 people |
| Location | : | Maharajgunj Chakrapath, Kathmandu, Bagmati Province |
| Salary | : | Negotiable |
| Gender | : | Male |
| Education | : |
+2 / Intermediate Pass (Preferred)
|
| Job Level | : | Entry Level |
| Job Type | : | Full Time |
| Shift | : | Regular |
Work Experience
| : |
4 Years (Required)
|
| Documents | : | Citizenship , CV |
Technical Skills:
Leader ship Problem solving knowledge Ability to work under pressure Excellent communication skills Organizational skills Ability to handle multiple task Excellent in Customer Service Having a high level of accuracy of workPersonal Skills:
Hard working Learner Empathy Keen attention to detail Loyal and flexibility Be responsibleWork Standards:
SchedulingRequired Knowledge:
Customer service knowledgeBenefits:
Salary is negotiable Salary will be discussed in interview As per company ruleCustomer Service Excellence: Provide exceptional service to guests by greeting them, taking orders, and addressing their needs in a friendly and professional manner.
Supervise and Train Staff: Mentor and guide junior waitstaff, ensuring they adhere to service standards and providing assistance during busy shifts.
Order Management: Accurately take customer orders, communicate them to the kitchen, and ensure timely delivery of food and drinks.
Maintain Cleanliness and Organization: Ensure the dining area is clean, well-organized, and properly set up for service, including tables, chairs, and utensils.
Handle Customer Complaints: Resolve customer issues or complaints promptly and effectively, ensuring a positive dining experience.
Up-Selling and Menu Knowledge: Utilize knowledge of the menu to recommend dishes, upsell items, and enhance customer satisfaction with food and beverage choices.
Coordinate with Kitchen and Bar Staff: Ensure smooth communication between the front of house and kitchen/bar to ensure orders are prepared and delivered correctly.
Maintain a High Standard of Service: Ensure that food is served in a timely manner, monitor customer satisfaction, and provide attentive, personalized service to guests throughout their dining experience.