CUSTOMER SERVICE DUTIES

Experienced floor server is responsible for a variety of customer service tasks, including:

• Providing excellent customer service

• Greeting patrons once they are seated

• Presenting menus to customers

• Explaining menu items to customers

• Answering questions from patrons about food and beverages

• Sharing information with customers about the status of their orders

• Verifying that customers are satisfied with their orders

SALES DUTIES

• S/he should be able to handle a variety of sales-specific tasks, including:

• Taking food and drink orders

• Up-selling additional food and beverage products to patrons

• Entering each item ordered into restaurant register system

• Delivering checks to customers

• Accepting payment for the meal

OPERATIONS DUTIES

• Communicating customer orders to kitchen staff

• Ensuring that customer orders are assembled properly in the kitchen

• Delivering orders to customers

• Removing empty plates, used silverware, and soiled napkins from tables

• Determining when customers have completed the meal

• Attending scheduled team or shift meetings

• Have a basic knowledge of wines and spirits

EXPERIENCE AND SKILLS REQUIRED

• At least 3+ years, the more the better.

• Experienced floor waiter/waitress must have good memories and organizational skills to keep track of food and drink orders and the preferences of frequent restaurant patrons.

• Communication Skills and Fluent in English speaking.

• Worked abroad or in 5 multiple properties is a plus point.

• Possess excellent interpersonal skills and easily build relationship with customers.

JOB SPECIALIZATION:

She/he should be able to handle a variety of sales-specific tasks, including:

• Taking food and drink orders

• Up-selling additional food and beverage products to patrons

• Entering each item ordered into the restaurant register system

The Vesper Group would like to thank all candidates for your interest, but regret that only those qualified and match the following: (No exceptions)

Unless your experience matches our job description, we will not confirm receipt of your application. Please send your full resume details with photograph to: hr@vesperhouse.com in MS Word/ Pdf format as an attachment. We will then respond to you with further information on the above urgent assignment. Look forward to hearing from you.

Kind Regards,

Susmita Nagarkoti

HR and Admin HOD

La Italiano Pvt Ltd

Ph. +977-1-5548179 Cell No. +9779801141950