·       Always greet and welcome guests promptly in a warm and friendly manner.

·         Always thank and give fond farewell to guests conveying anticipation for their next visit.

· Assist guest with table reservation.

·           Assist guest while seating.

·  Ensure guest are serviced within specified time.

·  Has a good knowledge of menu and presentation standards.

·        Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.

·         Able to answer any questions regarding menu and assist with menu selections.

·  Able to anticipate any unexpected guest need and reacts promptly and tactfully.

·   Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.

·       Serve food courses and beverages to guests.

·         Set tables according to type of event and service standards.

·         Record transaction / orders in Point of Sales systems at the time of order.

·       Communicate with the kitchen regarding any menu questions, the length of wait and product availability.

·         Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

·         Check with guests to ensure satisfaction with each food course and beverages.

·      Responsible for clearing, collecting and returning food and beverage items to proper area.

·         Maintain cleanliness of work areas, glass, etc. throughout the shift.

·      Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.

·         Present accurate final bill to guest and process payment.

·         Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.

·         Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.

·         Ensures that Restaurant brand standards and SOP's are consistently implemented.

·         Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.

· Completes the daily responsibilities that are set for each individual shift.

·      Complete closing duties, including restocking items, turning off lights, etc.

· Conducts monthly inventory checks on all operating equipment and supplies. 

· Take an active role in coaching and developing junior staff.

·         Any other duties related to food and beverage service assigned by the manager.