| Vacancy | : | 1 people |
| Location | : | Sinamangal Area, Kathmandu, Bagmati Province |
| Salary | : | NRs. 20,000.00 Monthly |
| Gender | : | No Preference |
| Education | : |
Bachelor's Degree (Preferred)
|
| Job Level | : | Mid Level |
| Job Type | : | Full Time |
| Shift | : | Regular |
Work Experience
| : |
2 Years (Preferred)
|
| Documents | : | Citizenship , CV |
Technical Skills:
Knowledge of customer services Ability to handle multiple task Able to manage time Polite and professional behavior Basic Computer Skills Team Working Excellent communication and management skillsPersonal Skills:
Honest Loyal and flexibility Polite Confident Having patience Hard working Having a positive attitude Can work together Keen attention to detail Calm mind in a stressful environmentRequired Knowledge:
Knowledge about work of receptionistWelcome and greet guests in a friendly and professional manner upon arrival.
Handle guest check-in and check-out procedures efficiently.
Answer phone calls, emails, and guest inquiries regarding reservations, services, and facilities.
Manage room reservations, bookings, and cancellations using the reservation system.
Provide guests with information about resort services, local attractions, and facilities.
Coordinate with housekeeping, kitchen, and other departments to ensure smooth guest service.
Handle guest complaints or requests politely and report issues to management when necessary.
Maintain accurate records of guest details, payments, and daily reports.
Duty Hour: 9 Hours
Basic proficiency in the English language is compulsory for this role.