| Vacancy | : | 1 people |
| Location | : | Sinamangal Area, Kathmandu, Bagmati Province |
| Salary | : | Negotiable |
| Gender | : | No Preference |
| Education | : |
Bachelor's Degree (Preferred)
|
| Job Level | : | Mid Level |
| Job Type | : | Full Time |
| Shift | : | Regular |
Work Experience
| : |
1 Years (Required)
|
| Documents | : | Citizenship , CV |
Technical Skills:
Customer Service Management Skills Computer skill Knowledge of customer services Public speaking Excellent communication skillsPersonal Skills:
Honest Loyal and flexibility Hard working Learner Empathy Good and positive thinkingWork Standards:
SchedulingRequired Knowledge:
Knowledge about greeting Knowledge about work of receptionistBenefits:
Food and accomodationWelcome and greet guests in a friendly and professional manner upon arrival.
Handle guest check-in and check-out procedures efficiently.
Answer phone calls, emails, and guest inquiries regarding reservations, services, and facilities.
Manage room reservations, bookings, and cancellations using the reservation system.
Provide guests with information about resort services, local attractions, and facilities.
Coordinate with housekeeping, kitchen, and other departments to ensure smooth guest service.
Handle guest complaints or requests politely and report issues to management when necessary.
Maintain accurate records of guest details, payments, and daily reports.