Receive Visitors

v  greet visitors appropriately

v  determine visitor needs in a professional manner

v  maintain visitor register

v  offer refreshments to visitors where appropriate

v  direct visitors to correct person

Answer Phone Calls

v  answer and address incoming phone calls in a timely and polite manner

v  clearly determine the purpose of the call

v  deal with queries and provide correct information

v  forward calls to appropriate person

v  take and deliver messages accurately and completely

Manage Mail/Social Media

v  sort and distribute incoming mail

v  prepare outgoing mail

v  prepare and send the sales inquiries via mail

v  manage to reply customer inquiries on social media page

v  boost the require information on social page

Monitor Security

v  monitor people coming and going through the reception doors

v  issue visitor passes where required

v  be aware of and report suspicious activity

Financial

v  prepare travel vouchers

v  basic cashiering duties

v  basic bookkeeping duties

 

Clerical

v  photocopy and collate documents

v  fax documents

v  file documents accurately

v  maintain equipment and report any malfunctions

v  monitor, control and order office supplies

Organize Meetings

v  book meeting room

v  inform participants

v  set up meeting room with necessary stationary and equipment

Secretarial Support

v  prepare correspondence and documents

v  update databases

v  organize mailings

v  prepare and maintain spreadsheets

v  schedule and follow up on appointments

Reception Area Maintenance

v  keep reception area clean and neat

maintain and organize reading material