About the job

Company Description

Hotel Shanker is a historic heritage hotel located in the heart of Kathmandu, housed in a 19th-century palace that was the royal residence of the rulers of Nepal. The hotel combines traditional facade and traditions with modern interiors designed to provide world-class comfort to travelers. Authentic objects d'art, such as the 200-year-old carved windows in the lobby bar, adorn the hotel.

Role Description

This is a full-time on-site role for a Front Office Receptionist at Hotel Shanker. The Front Office Receptionist will be responsible for phone etiquette, receptionist duties, front office tasks, customer service, and effective communication with guests and staff.

Are you the friendly face and organized professional every guest dreams of meeting?

We’re looking for a Front Office Receptionist to join our team! If you thrive in creating exceptional first impressions and seamless guest experiences, this opportunity is for you.

What You’ll Do:

•  Be the first point of contact for all guests, ensuring a warm and welcoming atmosphere.
•  Manage front desk operations, from check-ins to handling guest inquiries.
•  Coordinate with hotel departments to ensure an outstanding guest experience.

What We’re Looking For:

•  A Diploma in Hotel Management (minimum requirement).
•  At least 2 years of internship experience in reputable 3-star or above hotels.
•  Excellent communication skills and a customer-first mindset.
•  A professional who can multitask and adapt in a fast-paced environment.

Why Join Us?

•  Be part of a dynamic team in the hospitality industry.
•  Opportunities for growth and professional development.
•  A supportive and inclusive work environment.

If you have the passion to make every guest’s stay unforgettable, we want to hear from you!