Greet clients clients and customers

·         Answer the phone in a timely manner and direct calls to the correct offices

·         Create and manage both digital and hardcopy filing systems

·         Make travel arrangements and schedule meetings

·         Deal with bookings by phone, e-mail, letter, fax or face-to-face

·         Handle queries regarding the company

·         Deal with complaints or problems

·         Answer telephone calls and take messages or forward calls

·         Schedule and confirm appointments and maintain event calendars

·         Check visitors in and direct or escort them to specific destinations

·         Inform other employees of visitors' arrivals or cancellations

·         Enter customer data and send correspondence

·         Copy, file and maintain paper or electronic documents and records

·         Handle incoming and outgoing mail