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Front Desk Supervisor
PULUKISI Hospitality

Apply Before:   2025 Sep 04

Vacancy : 3 people
Location : Narayanhitti, Kathmandu, Bagmati Province
Salary :
NRs. 20,000.00 Monthly
Gender : No Preference
Education :
Bachelor's Degree (Preferred)
Job Level : Mid Level
Job Type : Full Time
Shift : Regular
Work Experience
:
2 Years (Required)
Documents : Citizenship , CV

Technical Skills:

Decision making ability Creative thinking skills Excellent communication skills Attention to details Strong task and time management abilities Ability to communicate verbally with customers

Required Knowledge:

Should have good computer knowledge Should have good command in both English & Nepali Knowledge about greeting Knowledge about handling staffs Must have long term commitment for the work

Benefits:

Attractive Incentive Dashain Bonus Accommodation Facility Salary will be discussed in interview Competitive salary based on experience
Job Description

  1. Greet and welcome guests, handle check-in and check-out procedures efficiently.

  2. Supervise and guide the front desk staff team.

  3. Address guest complaints, requests, and inquiries promptly.

  4. Manage room reservations and ensure accurate system entries.

  5. Communicate with guests via phone, email, or in person in a professional manner.

  6. Maintain high standards of guest service and uphold the hotel’s image.

  7. Oversee cash handling, billing, and account reconciliation.

  8. Coordinate with housekeeping, restaurant, finance, and other departments.

  9. Prepare daily, weekly, and monthly reports for management.

  10. Train new staff and motivate the front desk team.

    Note:

    Benefit: Only Accommodation, Incentive, Dashain Bonus, Dasai bonus working after 6 months.

    Duty hours: 10 hours.

    Working day: 6 day in a week.


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