| Vacancy | : | 1 people |
| Location | : | Pahelo Pul, Kathmandu, Bagmati Province |
| Salary | : | Negotiable |
| Gender | : | No Preference |
| Education | : |
Bachelor's Degree (Preferred)
|
| Job Level | : | Mid Level |
| Job Type | : | Full Time |
| Shift | : | Morning |
Work Experience
| : |
3 Years (Preferred)
|
| Documents | : | Citizenship , CV |
Technical Skills:
Communication Quick learner Patience Computer skill Public speakingPersonal Skills:
Calm mind in a stressful environment Should be able to cope with work pressure Loyal and flexibility Good Communication Work under pressure and multitask Have good command in both English and NepaliBenefits:
Candidate with two wheeler license preffered As per company policy Salary will be discussed in the interviewOversee daily operations, ensuring tours and travel services run smoothly and efficiently.
Coordinate with various departments, including sales, marketing, and customer service, to ensure seamless service delivery.
Manage relationships with suppliers, including hotels, transport companies, and tour guides, ensuring quality service and cost-effectiveness.
Monitor and evaluate the quality of services provided, implementing improvements where necessary to enhance customer satisfaction.
Ensure compliance with all relevant regulations and industry standards, maintaining the highest levels of safety and quality.
Assist in the preparation and management of the operations budget, ensuring cost-effective operations.
Prepare and present regular reports on operational performance, identifying areas for improvement and implementing necessary changes.
Handle escalated customer service issues, ensuring prompt resolution and maintaining high levels of customer satisfaction.
Identify and implement process improvements to increase efficiency and reduce costs.