Vacancy | : | 1 people |
Location | : | Boudha Arubari Nageshwor Colony, Kathmandu, Bagmati Province |
Salary | : | NRs. 18,000.00 - 25,000.00 Monthly |
Gender | : | Female |
Education | : |
Bachelor's Degree (Required)
|
Job Level | : | Mid Level |
Job Type | : | Full Time |
Shift | : | Regular |
Work Experience
| : |
1 Years (Required)
|
Documents | : | Citizenship , CV |
Technical Skills:
Communication Marketing Flexible Computer skill Reporting Public Speaking Customer Focused Good English knowledgePersonal Skills:
Polite Loyal and flexibility Good Communication Good people handling skill Empathy Honest HygieneWork Standards:
good at Decision making and judgements Working odd hours Business Support A happy friendly personalityRequired Knowledge:
Must be computer literate should have knowledge in MS word communication Must be able to communicate in English Make marketing videos as prepared by office Good healthy personality MS Office Well public Speaking PersonalityBenefits:
Opportunities for career growth and advancement Salary can be Negotiable As per Company Agreement Manage large amounts of inbound and outbound calls in a timely manner
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or
alternatives
Basic Computer Knowledge of excel and word
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time
limits; follow up to ensure resolution
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Meet personal/team qualitative and quantitative targets
Make Marketing Videos Content Created by the Company to increase the follow of Customer