answer phones and transfer to the appropriate staff member

take and distribute accurate messages

greet public and clients and direct them to the correct staff member

coordinate messenger and courier service

receive, sort and distribute incoming mail

monitor incoming emails and answer or forward as required

prepare outgoing mail for distribution

fax, scan and copy documents

maintain office filing and storage systems

update and maintain databases such as mailing lists, contact lists and client information

retrieve information when requested

update and maintain internal staff contact lists

co-ordinate and maintain staff administrative records such as staff parking, staff phones and company credit cards

type documents, reports and correspondence

organize travel arrangements for staff

co-ordinate and organize appointments and meetings

assist with event planning and implementation

monitor and maintain office supplies

ensure office equipment is properly maintained and serviced

perform work related errands as requested such as going to the post office and bank

keep office area clean and tidy