Job Title: Housekeeping Supervisor
Location: Sherpa Home Hotel
Employment Type: Full-Time

Job Summary:
Sherpa Home Hotel is looking at a detail-oriented and motivated Housekeeping Supervisor to lead our housekeeping team. The ideal candidate will ensure high standards of cleanliness, organization, and guest satisfaction are confidently maintained.

Key Responsibilities:

• Supervise daily housekeeping operations to ensure all guest rooms, public areas, and back-of-house areas meet hotel standards.

• Train, coach, and mentor housekeeping staff to deliver high-quality service.

• Insect guest rooms, public areas, and staff work to ensure cleanliness and presentation are up to hotel standards.

• Manage work schedules, assign tasks, and monitor team performance.

• Ensure adequate inventory of cleaning replies and coordinate with management for ordering.

• Address and resolve guest complains or requests promptly and professionally.

• Conduct regular team meetings to commit hotel standards, policies, and updates.

• Collaborate with the front desk and maintenance departments to coordinate room status and repair needs.

• Uphold safety and hygiene regulations and enforce compliance among the team.

• Report maintenance issues and assurance timely repairs.

• Maintenance and security of the best information and hotel data.

Qualifications:

• Proven experience in housekeeping, preferably in a hotel environment.

• Previous supervisory is highly desirable.

• Strong leadership, organizational, and communication skills.

• Attention to detail and ability to maintain high standards under pressure.

• Ability to work flexible hours, including weekends and holidays.

• Basic computer skills and knowledge of housekeeping management systems is a plus.

What We Offer:

• Competitive salary and benefits.

• Supportive and friendly work enhancement.

• Opportunities for professional growth and development.