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Hotel Front Office Supervisor
Swarga Heritage Hotel

Apply Before:   2025 Jul 22

Vacancy : 1 people
Location : Thamel, Kathmandu, Bagmati Province
Salary :
NRs. 25,000.00 Monthly
Gender : Male
Education :
+2 / Intermediate Pass (Required)
Job Level : Mid Level
Job Type : Full Time
Shift : Regular
Work Experience
:
1 Years (Required)
Documents : Citizenship , CV

Technical Skills:

Customer Service Management Skills Ability to work under pressure Team Working Public speaking Management skill Excellent communication skills Ability to handle multiple task Having a high level of accuracy of work

Personal Skills:

Honest Loyal and flexibility Hard working Empathy Good and positive thinking

Required Knowledge:

Knowledge about greeting Knowledge about overseeing works Must have long term commitment for the work Knowledge about handling guests

Benefits:

Lunch will be provided Positive and collaborative work environment Opportunities for career growth and advancement Competitive salary based on experience
Job Description

Key Responsibilities:

  • Supervise and support front desk staff during shifts

  • Greet guests warmly and manage check-in/check-out efficiently

  • Handle guest complaints and resolve issues promptly and professionally

  • Monitor room reservations, availability, and walk-in guests

  • Coordinate with housekeeping, maintenance, and other departments

  • Ensure the front office area is clean, organized, and presentable

  • Train new front desk employees on hotel policies and procedures

  • Prepare daily reports and handovers for management

  • Ensure proper handling of guest requests and follow-ups

  • Enforce compliance with safety, hospitality, and operational standards

    Note :Facilities : Tea/Coffee + Lunch + Hotel Tips

    Duty Hours: 6 am - 6 pm

Applying Procedure

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