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| Vacancy | : | 1 people |
| Location | : | Sanepa Indrayani Mandir, Lalitpur, Bagmati Province |
| Salary | : | Negotiable |
| Gender | : | No Preference |
| Education | : |
Bachelor's Degree (Required)
|
| Job Level | : | Mid Level |
| Job Type | : | Full Time |
| Shift | : | Regular |
Work Experience
| : |
1 Years (Required)
|
Technical Skills:
Customer Service Management Skills Accounting Have Interpersonal skills Analytical skills Requirements gathering
Job Description
About the job
As a Helpdesk Executive, you will wear many hats and have the opportunity to progress within the company. You will work closely with our Implementation and Support team to deliver high-quality customer service to our clients while learning about the entire post-sales process along the way. This is an entry-level position.
Your Key Responsibilities
- Pre-implementation Requirement Gathering, Business Process Mapping and Functional Requirements Documentation (FRD)
- System Setup, Configuration & Implementation
- End-User Training & Post-Implementation Support
Basic Requirements
- Solid foundational knowledge in accounting.
- Prior experience with ERP software development companies, resellers, consultancies, or as an end-user.
- Hands-on experience with Accounting and CRM software.
- Excellent verbal and written communication skills.
- Minimum Bachelor's degree with at least 1 year of relevant experience (BBA, BIM, BBS preferred).
- Professional Proficiency in English, Hindi and Nepali.
- Must have own transportation.
Benefits
- Coverage of fuel expenses.
- Comprehensive Social Security Fund (SSF).
- A management team that supports your growth and learning
- Work Schedule: Monday to Friday, 09:00 AM to 06:00 PM.
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