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Guest Relation Officer
Casino Marina Nepal

Apply Before:   2026 Sep 16

Vacancy : 1 people
Location : Soalteemode, Kathmandu, Bagmati Province
Salary :
Negotiable
Age :
Above 18
Gender : No Preference
Education :
+2 / Intermediate Pass (Required)
Job Level : Mid Level
Job Type : Full Time
Shift : Regular
Work Experience
:
Not Required
Documents : Citizenship , CV

Technical Skills:

Perform basic administrative tasks Knowledge of customer services Pay Attention to Personal Hygiene Ability to communicate verbally with customers Ability to think logically

Personal Skills:

Learner Good and positive thinking Loyal and flexibility Hard working Keen attention to detail Calm mind in a stressful environment
Job Description

Key Responsibilities:

  1. Welcome and assist guests, ensuring a professional, friendly, and personalized experience.

  2. Handle guest inquiries, requests, feedback, and complaints promptly and professionally.

  3. Provide accurate information about casino facilities, services, events, and promotions.

  4. Build and maintain positive relationships with regular, VIP, and high-value guests.

  5. Coordinate with casino, F&B, security, and other departments to fulfill guest requirements.

  6. Monitor guest satisfaction and identify opportunities to improve the overall guest experience.

  7. Maintain guest confidentiality and follow all casino policies, service standards, and procedures.

    Please send CV with Citizenship and others complete documents to the below contact:

    Contact/WhatsApp Number: 9716309307

    Email ID: [email protected]



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