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Guest Relation Officer
Grand Norling Hotel's Resort

Apply Before:   2023 Oct 11

Vacancy : 1 people
Location : Mulpani, Kageshwori Manahora, Bagmati Province
Salary :
Negotiable
Gender : No Preference
Education :
+2 / Intermediate Pass (Required)
Job Level : Mid Level
Job Type : Full Time
Shift : Regular
Work Experience
:
1 Years (Required)
Documents : CV

Technical Skills:

Fluent English Communication Computer Customer service

Personal Skills:

Time manage Skill Presentable punctual in time Loyal and flexibility Handle Rejection Good people handling skill Friendly, good communication skill. Pleasing Personality Time Management

Benefits:

Holiday according to company policy As per Company Agreement
Job Description
  1. Welcome guests during check-in and giving a found farewell to guest while checkout. 

  2. Handling guest complaints and concerns in an efficient and timely manner.

  3. Overseeing VIP guests, arrivals and departures

  4. Coordinating and multi-tasking job duties in a busy environment.

  5. Should possess detailed information about the Hotel, city as well as the competition.

  6. Detailed information regarding arrivals and room requirements.

  7. Have up to date information on daily room occupancy

  8. Providing excellent customer service as per hotel standards.

  9. Greeting guests as they enter and exit the hotel. 

  10. Providing information regarding the Hotel, town attractions, activities etc.


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