Front Office Associate
Nana Mountain Resort

Apply Before:   2026 Oct 08

Vacancy : 1 people
Location : Dhampus, Machhapuchchhre, Gandaki Province
Salary :
Negotiable
Gender : No Preference
Education :
+2 / Intermediate Pass (Preferred)
Job Level : Entry Level
Job Type : Full Time
Shift : Regular
Work Experience
:
1 Years (Preferred)
Documents : Citizenship , CV

Technical Skills:

Knowledge of customer services Customer Service Management Skills Ability to handle multiple task Excellent communication skills Positive attitude and ability to work in a team

Personal Skills:

Honest Learner Loyal and flexibility Hard working Keen attention to detail Calm mind in a stressful environment
Job Description

Key Responsibilities:

  1. Welcome, check-in, and check-out guests professionally.

  2. Handle reservations, room assignments, guest inquiries, and requests.

  3. Maintain accurate guest records and front-office documentation.

  4. Handle telephone calls, emails, and guest correspondence.

  5. Coordinate with Housekeeping, F&B, Maintenance, and other departments.

  6. Handle guest complaints and resolve issues professionally.

  7. Process payments, billing, and relevant front-office transactions accurately.

  8. Maintain high standards of guest service and professional grooming.

    Note

    • Previous experience in Front Office or Guest Relations is preferred.

    • Good communication and interpersonal skills are required.

    • Basic computer knowledge and experience with PMS (Property Management System) are preferred.

    • A pleasant personality, professional appearance, and customer-focused attitude are essential.

    • Ability to work in shifts if required.

      Interested candidates are requested to send their updated CV to [email protected] Or 970-9107476/981-8258777

Applying Procedure

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