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Front Office Associate
Evara Boutique Hotel pvt Ltd

Apply Before:   2025 Sep 01

Vacancy : 1 people
Location : Tangal Naxal, Kathmandu, Bagmati Province
Salary :
Negotiable
Gender : Male
Education :
Bachelor's Degree (Required)
Job Level : Mid Level
Job Type : Full Time
Shift : Regular
Work Experience
:
2 Years (Preferred)
Documents : Citizenship , CV

Technical Skills:

Ability to work under pressure Strong task and time management abilities Having a high level of accuracy of work Front Office Operations Manage front desk activities

Required Knowledge:

Knowledge about customer service Knowledge about greeting Must have long term commitment for the work Knowledge about front desk

Benefits:

Social Security Fund SSF Dashain Bonus Opportunities for career growth and advancement Salary will be discussed in interview Competitive salary based on experience food will be provided OT payment
Job Description
  1. Welcome guests and manage check-in/check-out smoothly.

  2. Handle reservations, room assignments, and key management.

  3. Respond to guest inquiries, requests, and complaints promptly.

  4. Provide hotel, dining, and local area information.

  5. Process guest payments and maintain accurate billing records.

  6. Coordinate with Housekeeping, F&B, and other departments for guest needs.

  7. Maintain front desk and lobby area presentation.

  8. Update guest information and daily reports in the PMS.

  9. Follow shift schedules assigned by the FO Supervisor and assist during peak times.

Note:

Duty shift: 3 shifts - per shift 8-9 hrs. Rotational shifts (morning, evening, night) as assigned by the FO Supervisor.

Facilities: Only Food, SSF or Other Fund, OT Payment, Annual Bonus, Dashain Bonus.

Working day: 6 day in a week.


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