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Front Desk Representative
National Mount View Resort

Apply Before:   2025 Nov 12

Vacancy : 1 people
Location : Jarsing Pauwa, Shankharapur, Bagmati Province
Salary :
NRs. 25,000.00 Monthly
Gender : Female
Education :
Bachelor's Degree (Preferred)
Job Level : Mid Level
Job Type : Full Time
Shift : Regular
Work Experience
:
2 Years (Required)
Documents : Citizenship , CV

Technical Skills:

Excellent communication skills Excellent written and verbal communication skill Flexibility skills Excel and Google Sheet knowledge

Required Knowledge:

Customer service knowledge Knowledge about greeting Must have long term commitment for the work

Benefits:

Competitive salary based on experience Fooding and Lodging will be provided
Job Description
  1. Greet and welcome guests warmly upon arrival, ensuring a friendly and professional first impression.

  2. Handle check-in and check-out procedures efficiently while maintaining accuracy in guest records.

  3. Manage room reservations, cancellations, and inquiries through phone, email, or in person.

  4. Provide information about resort facilities, services, local attractions, and activities.

  5. Coordinate with housekeeping and maintenance teams to ensure rooms are ready and guest needs are met.

  6. Handle guest complaints or requests promptly and ensure quick resolution to maintain satisfaction.

  7. Process payments, maintain accurate billing records, and ensure proper cash handling procedures.

  8. Maintain a neat, organized, and welcoming front desk area that reflects the resort’s standards.


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