About the job

Job Description: Receptionist/ Admin - 1 LOCATION : BALUWATAR

TWO YEARS CONTRACT

Responsibilities:

• Scheduling appointments for pet grooming clients
• Maintaining the appointment calendar and update it regularly
• Communicating with clients to confirm appointments and answer any questions they may have
• Keeping track of grooming supplies and order more when necessary
• Meeting customer demands and requests
• Providing excellent customer service and ensure clients are satisfied with their appointments
• Managing stock levels and making key decisions about stock control
• Dealing with cash register
• Making sure that pets service and health and safety are met
• Responding to customer complaints and comments
• Assist groomers with tasks such as bathing, brushing, and drying pets
• Maintaining a safe and clean environment for both customers and employees
• Implementing and enforcing company policies and procedures
• Conducting regular performance evaluations and providing feedback to staff members

Requirements:

• Bachelors’ qualification or equivalent.
• VET Tech or equivalent.
• Mandatory Work Experience
• Excellent interpersonal skills.
• Prior experience in Sales would be advantageous
• Prior experience in working with dogs would be advantageous
• Highly organized.

Skills:

• Excellent communication skills
• Good organization skills
• Good interpersonal skills
• Good time keeper
• Can multitask
• Critical Thinking
• Knowledge of pet industry
• Pet lover
• Attention to detail and ability to maintain a high level of cleanliness
• Service Orientation
• Good Listener
• Knowledge of inventory management and ordering processes.