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Front Desk Executive
A Reputed Hotel

Apply Before:   2022 Dec 27

Vacancy : 1 people
Location : Thamel, Kathmandu, Bagmati Province
Salary :
NRs. 15,000.00 - 18,000.00 Monthly
Gender : Male
Education :
Not Required
Job Level : Mid Level
Job Type : Full Time
Shift : Flexible
Work Experience
:
Not Required
Documents : Citizenship , CV

Technical Skills:

Communication Customer Service Management Skills Fluent English Management Active Positive attitudes Email internet

Personal Skills:

Presentable Well dressed Convincing Honest Attractive

Work Standards:

Dedicated Good interpersonal skills Flexible Computer Knowledge Reliable Flexibility and willingness to work in shifts

Benefits:

Over Time Paid Holiday Dashain bonus after one year Ten percent service charge
Job Description

  1. Perform all check-in and check-out tasks

  2. Manage online and phone reservations

  3. Inform customers about payment methods and verify their credit card data

  4. Register guests collecting necessary information (like contact details and exact dates of their stay)

  5. Welcome guests upon their arrival and assign rooms

  6. Provide information about our hotel, available rooms, rates and amenities

  7. Respond to clients’ complaints in a timely and professional manner

  8. Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

  9. Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

  10. Upsell additional facilities and services, when appropriate

  11. Maintain updated records of bookings and payments

Applying Procedure

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