| Vacancy | : | 1 people |
| Location | : | Thamel Area, Kathmandu, Bagmati Province |
| Salary | : | NRs. 20,000.00 - 25,000.00 Monthly |
| Gender | : | Female |
| Education | : |
+2 / Intermediate Pass (Preferred)
|
| Job Level | : | Entry Level |
| Job Type | : | Full Time |
| Shift | : | Regular |
Work Experience
| : |
1 Years (Preferred)
|
| Documents | : | Citizenship , CV |
Technical Skills:
Public speaking Knowledge of customer services Customer Service Management Skills Computer skill Excellent communication skills ReportingPersonal Skills:
Harmony Empathy Good and positive thinking Loyal and flexibility Hard workingBenefits:
Competitive salary based on experienceKey Responsibilities:
Welcome and greet guests in a warm, professional, and courteous manner.
Handle guest check-in and check-out procedures accurately and efficiently.
Manage reservations, room assignments, guest inquiries, and requests.
Provide information about hotel facilities, services, policies, and local attractions when required.
Handle guest complaints and concerns professionally and coordinate with relevant departments for timely resolution.
Manage telephone calls, emails, messages, and other front desk communications.
Maintain accurate guest records and ensure proper documentation and data entry.
Coordinate with housekeeping, food & beverage, and other departments to ensure smooth guest services.
Handle billing, payments, and basic cashiering duties as assigned.
Maintain a clean, organized, and professional front desk area while ensuring excellent customer service.
Note:
Candidates with prior experience in the hospitality sector will be highly preferred.