| Vacancy | : | 1 people |
| Location | : | Thamel, Kathmandu, Bagmati Province |
| Salary | : | Negotiable |
| Gender | : | No Preference |
| Education | : |
Bachelor's Degree (Required)
|
| Job Level | : | Mid Level |
| Job Type | : | Full Time |
| Shift | : | Regular |
Work Experience
| : |
3 Years (Required)
|
| Documents | : | Citizenship , CV |
Technical Skills:
Communication Customer Service Management Skills Quick learner Computer skill Reporting Public speaking Customer focused Always ready to work Good english knowledgePersonal Skills:
Learner Honest Hygiene Responsibility Good and positive thinking Harmony Calm mind in a stressful environmentWork Standards:
Office Manager Strong analytical skills Practical applications in the workplace Commanding Keen sense of cleanlinessRequired Knowledge:
Operations Management Financial Acumen Customer Service and Experience Compliance and Safety Marketing and Promotion Leadership and Communication Technology and DataBenefits:
Salary is negotiable Supportive and collaborative work environment Fooding and Lodging as per company agreements Opportunity of professional growth and developmentKey Responsibilities:
1.Operational Management
-Plan, organize, and direct all aspects of food and beverage service.
-Ensure smooth operations by coordinating with kitchen, front-of-house staff, and vendors.
-Maintain inventory control, stock levels, and reordering processes.
-Implement and enforce health and safety, food hygiene, and sanitation standards.
2.Financial Management
-Prepare and manage the F&B budget, including labor, food cost, and other operational expenses.
-Analyze and report on financial performance, including cost of goods, labor costs, and revenue.
-Develop pricing strategies, menus, and special promotions to maximize profitability.
3.Customer Service
-Set high standards for customer service and lead staff to deliver an exceptional dining experience.
-Address and resolve customer complaints promptly to maintain a positive reputation.
-Conduct customer satisfaction surveys to gather feedback and make improvements.
4.Staff Management
-Recruit, train, and supervise F&B staff to ensure excellent service.
-Set clear job expectations, schedules, and monitor performance.
-Conduct regular meetings with staff to communicate goals and updates.
5.Menu and Product Development
-Work closely with chefs to develop menu items that appeal to customers and align with current trends.
-Ensure consistency and quality of food and beverages served.
-Oversee portion control, waste reduction, and presentation standards.
6.Marketing and Sales Promotion
-Develop and implement promotional strategies to increase sales and attract new customers.
-Collaborate with the marketing team for events, social media campaigns, and seasonal promotions.
-Track trends in customer preferences and make adjustments as needed.
7.Compliance and Safety
-Ensure compliance with health, safety, and alcohol regulations.
-Conduct regular audits and inspections for hygiene, food safety, and licensing.
8.Qualifications:
Education: Bachelor Degree in Hospitality Management, Business, or a related field is preferred.
Experience: Proven experience in an F&B managerial role, ideally within a similar setting.
Skills: Strong leadership, communication, financial acumen, and customer service orientation.
Key Competencies:
Leadership: Ability to lead and inspire a team to provide excellent service.
Customer Focus: Commitment to understanding and fulfilling guest needs.
Financial Management: Proficiency in budgeting, cost control, and financial reporting.
Problem Solving: Quick thinking and resourcefulness to handle operational challenges.
Attention to Detail: Ensure high standards in every aspect of the F&B operation.