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Customer Service executive
Carbon Mukti Kendra pvt ltd

Apply Before:   2026 Jun 17

Vacancy : 1 people
Location : Samakhusi Area, Kathmandu, Bagmati Province
Salary :
Negotiable
Gender : Female
Education :
+2 / Intermediate Pass (Preferred)
Job Level : Mid Level
Job Type : Full Time
Shift : Regular
Work Experience
:
1 Years (Preferred)
Documents : Citizenship , CV

Technical Skills:

Strong task and time management abilities Ability to communicate verbally with customers Customer Service Management Skills Problem solving knowledge Positive Attitude and Patience Computer skill Data entry Excellent communication skills Active Listening Team Working

Personal Skills:

Hard working Learner Honest Loyal and flexibility

Required Knowledge:

Ability to handle customer inquiries complains Inbound and outbound calling skills

Benefits:

Competitive salary based on experience
Job Description

  1. ग्राहकबाट आएका incoming call हरू receive गर्ने तथा आवश्यक जानकारी प्रदान गर्ने

  2. Outgoing call गरी ग्राहकसँग follow-up गर्ने

  3. ग्राहकका जिज्ञासा, गुनासा तथा समस्याहरूको समाधान गर्न सहयोग गर्ने

  4. कम्पनीका सेवा तथा सुविधाबारे ग्राहकलाई जानकारी दिने

  5. ग्राहकसँग विनम्र तथा व्यावसायिक व्यवहार गर्ने

  6. ग्राहकको विवरण तथा call records अद्यावधिक राख्ने

  7. ग्राहक सन्तुष्टि सुनिश्चित गर्न प्रभावकारी रूपमा काम गर्ने

  8. आवश्यक परे सम्बन्धित विभागसँग समन्वय गर्ने

  9. दैनिक call तथा customer service सम्बन्धी प्रतिवेदन तयार गर्ने

  10. कम्पनीको customer service मापदण्ड पालना गर्ने।

    Duty Hour; 9AM - 5PM.

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