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Documentation Officer / Counselor
Euro Ace International Education Pvt.Ltd

Apply Before:   2025 Aug 21

Vacancy : 1 people
Location : Dillibazar, Kathmandu, Bagmati Province
Salary :
NRs. 20,000.00 - 25,000.00 Monthly
Gender : Female
Education :
Bachelor's Degree (Preferred)
Job Level : Mid Level
Job Type : Full Time
Shift : Regular
Work Experience
:
2 Years (Preferred)
Documents : Citizenship , CV

Technical Skills:

Customer Service Management Skills Graphic Design Strong task and time management abilities Able to prepare system documentation,system design Ability to communicate verbally with customers Having a high level of accuracy of work

Required Knowledge:

Customer service knowledge Must have long term commitment for the work Knowledge about counselling Editing knowledge

Benefits:

Annual Bonus Transportation allowance Salary will be discussed in interview Competitive salary based on experience Fooding and Lodging will be provided One day holiday in a week
Job Description
  1. Handle documentation tasks with accuracy and attention to detail

  2. Guide clients through the documentation process (e.g., applications, forms, legal papers)

  3. Counsel clients regarding procedures, policies, and services

  4. Maintain and organize client records, both digital and physical

  5. Communicate effectively with clients in-person, via email, and phone

  6. Coordinate with internal departments to ensure smooth operations

  7. Solve problems and handle client concerns professionally

  8. Stay updated on policy changes and legal compliance

  9. Work proactively and take ownership of assigned duties

  10. Maintain confidentiality of sensitive information

    Note:

    Duty time: 10Am to 5Pm

    Working day: One day off in a week.

    Facilities: Food and Accommodation, Transportation Allowance, Annual Bonus.


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