Vacancy | : | 1 people |
Location | : | Radhe Radhe, Bhaktapur, Bagmati Province |
Salary | : | Negotiable |
Gender | : | Female |
Education | : |
+2 / Intermediate Pass (Required)
|
Job Level | : | Mid Level |
Job Type | : | Full Time |
Shift | : | Regular |
Work Experience
| : |
2 Years (Required)
|
Documents | : | Citizenship , CV |
Technical Skills:
Computer Knowledge Customer Handling Good communication skills Attention to details Basic IT and computer skills Typing Speed and Accuracy social media handling skillPersonal Skills:
Hard working Enthusiasm to develop your skills and knowledge Punctual (able to complete all tasks on time)Work Standards:
Scheduling Several years of professionalRequired Knowledge:
Skill to operate office equipment Customer service knowledge Accounting Software knowledgeBenefits:
Salary is negotiable Competitive salary and performance based incentive As per company ruleJob Description :
1. Handle customer inquiries, complaints, and requests via phone, email, or chat.
2. Provide information about products, services, or company policies.
3. Resolve customer issues in a timely and professional manner.
4. Maintain a positive and empathetic attitude towards customers at all times.
5. Document customer interactions and feedback in the system.
6. High school diploma or equivalent (Bachelor's degree is a plus).
7. Proven experience in data entry and/or customer service roles.
8. Excellent typing speed and accuracy.
9. Proficiency in MS Office Suite (Word, Excel) and CRM software.