This Job Has expired
Data Entry / Customer Support
Swati Enterprise Pvt Ltd

Apply Before:   2025 Mar 02

Vacancy : 1 people
Location : Radhe Radhe, Bhaktapur, Bagmati Province
Salary :
Negotiable
Gender : Female
Education :
+2 / Intermediate Pass (Required)
Job Level : Mid Level
Job Type : Full Time
Shift : Regular
Work Experience
:
2 Years (Required)
Documents : Citizenship , CV

Technical Skills:

Computer Knowledge Customer Handling Good communication skills Attention to details Basic IT and computer skills Typing Speed and Accuracy social media handling skill

Personal Skills:

Hard working Enthusiasm to develop your skills and knowledge Punctual (able to complete all tasks on time)

Work Standards:

Scheduling Several years of professional

Required Knowledge:

Skill to operate office equipment Customer service knowledge Accounting Software knowledge

Benefits:

Salary is negotiable Competitive salary and performance based incentive As per company rule
Job Description

Job Description :

1. Handle customer inquiries, complaints, and requests via phone, email, or chat.

2. Provide information about products, services, or company policies.

3. Resolve customer issues in a timely and professional manner.

4. Maintain a positive and empathetic attitude towards customers at all times.

5. Document customer interactions and feedback in the system.

6. High school diploma or equivalent (Bachelor's degree is a plus).

7. Proven experience in data entry and/or customer service roles.

8. Excellent typing speed and accuracy.

9. Proficiency in MS Office Suite (Word, Excel) and CRM software.


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