| Vacancy | : | 1 people |
| Location | : | Mid Baneswor Area, Kathmandu, Bagmati Province |
| Salary | : | NRs. 20,000.00 Monthly |
| Gender | : | No Preference |
| Education | : |
+2 / Intermediate Pass (Required)
|
| Job Level | : | Mid Level |
| Job Type | : | Full Time |
| Shift | : | Regular |
Work Experience
| : |
1 Years (Preferred)
|
| Documents | : | Citizenship , CV |
Technical Skills:
Customer Service Management Skills Knowledge of customer services Reporting Excellent communication skillsPersonal Skills:
Hard working Learner Honest Loyal and flexibilityWork Standards:
SchedulingRequired Knowledge:
Must have long term commitment for the work Knowledge about dealing with client knowledge about logisticsBenefits:
Competitive salary based on experience One day holiday in a week Salary as per company standardJob description:
Handle incoming and outgoing customer calls to take flower delivery orders and provide product/service information.
Coordinate with delivery personnel to ensure timely and accurate delivery of flower orders to customers.
Manage order tracking, updates, and resolve customer queries or complaints in a professional manner.
Enter and maintain customer orders and delivery details accurately in the system using a laptop.
Communicate effectively with internal teams (sales, delivery, and operations) to ensure smooth order processing.
Work in rotational shifts (7am–3pm or 12pm–8pm), 6 days a week, ensuring proper follow-up and customer satisfaction.
Note:
1.Should own laptop
2.Fresher can also apply