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Customer service
Uturn International Pvt Ltd

Apply Before:   2025 Jul 03

Vacancy : 1 people
Location : Maharajgunj, Kathmandu, Bagmati Province
Salary :
Negotiable
Gender : No Preference
Education :
+2 / Intermediate Pass (Required)
Job Level : Mid Level
Job Type : Full Time
Shift : Regular
Work Experience
:
1 Years (Required)

Technical Skills:

Excellent communication skills Problem solving skills Able to manage time Customer Service Management Skills

Personal Skills:

Hard working Honest Good and positive thinking Harmony Achiever Calm mind in a stressful environment

Work Standards:

Scheduling Loyal and flexibility

Required Knowledge:

Customer service knowledge Knowledge about greeting Knowledge about dealing with client
Job Description

Key Responsibilities:

  1. Respond promptly to customer inquiries via phone, email, live chat, or in person

  2. Handle and resolve customer complaints with professionalism and patience

  3. Provide accurate, valid, and complete information by using the right methods/tools

  4. Process orders, forms, applications, and requests

  5. Follow communication procedures, guidelines, and policies

  6. Maintain customer records by updating account information

  7. Escalate unresolved issues to the appropriate departments

    Note: Food Provided Duty time: 10AM to 5PM

Applying Procedure

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