| Vacancy | : | 2 people |
| Location | : | Sinamangal, Kathmandu, Bagmati Province |
| Salary | : | NRs. 10,000.00 - 15,000.00 Monthly |
| Age | : |
Above 18
|
| Gender | : | Female |
| Education | : |
+2 / Intermediate Pass (Required)
|
| Job Level | : | Entry Level |
| Job Type | : | Full Time |
| Shift | : | Regular |
Work Experience
| : |
Not Required
|
| Documents | : | Citizenship , CV |
Technical Skills:
Communication Customer Service Management Skills Fluent EnglishPersonal Skills:
Good communication skills. loyal, flexibility Presentable Well dressed Time manage SkillWork Standards:
Polite Fast Typing Skill Computer Knowledge Reliable Highly Organised Working Overtime Detail OrientedManage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers