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Customer Service Representative
Rojgari Services - Job Matching

Apply Before:   2026 Feb 09

Vacancy : 1 people
Location : Balkumari Area, Lalitpur, Bagmati Province
Salary :
Negotiable
Gender : Male
Education :
+2 / Intermediate Pass (Required)
Job Level : Mid Level
Job Type : Full Time
Shift : Evening
Work Experience
:
1 Years (Required)
Documents : Citizenship , CV

Technical Skills:

Customer Service Management Skills Customer Handling Excellent communication skills Ability to handle multiple task

Personal Skills:

Honest Loyal and flexibility Hard working Learner Empathy

Required Knowledge:

Should have good command in both English & Nepali

Benefits:

Competitive salary based on experience
Job Description

  1. Respond promptly and courteously to customer inquiries via phone, email, and social media.

  2. Resolve customer complaints efficiently while maintaining a polite and professional demeanor.

  3. Provide accurate information about products, services, and company policies.

  4. Maintain detailed records of customer interactions, transactions, and feedback.

  5. Assist in troubleshooting issues and guiding customers through solutions.

  6. Collaborate with internal teams to ensure customer needs are met effectively.

  7. Continuously improve knowledge of products, services, and customer service best practices.

  8. Support customer satisfaction initiatives and contribute to enhancing the overall customer experience.

Applying Procedure

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