| Vacancy | : | 8 people |
| Location | : | Kathmandu New Baneshwor, Kathmandu, Bagmati Province |
| Salary | : | NRs. 15,000.00 - 20,000.00 Monthly |
| Age | : |
Above 20
|
| Gender | : | No Preference |
| Education | : |
+2 / Intermediate Pass (Required)
|
| Job Level | : | Entry Level |
| Job Type | : | Full Time |
| Shift | : | Regular |
Work Experience
| : |
1 Years (Required)
|
| Documents | : | Citizenship , CV |
Technical Skills:
Communication Customer Service Management SkillsPersonal Skills:
Good communication skills. loyal, flexibility Time manage SkillWork Standards:
Computer Knoweledge Communication Reliable Highly Organised Detail Oriented Working Overtime Good at Decision making and judgementsMaintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.