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Customer Care Representative
Online Zeel

Apply Before:   2022 Jun 15

Vacancy : 1 people
Location : Gwarko, Lalitpur, Bagmati Province
Salary :
NRs. 10,000.00 - 15,000.00 Monthly
Age :
Above 18
Gender : Female
Education :
+2 / Intermediate Pass (Required)
Job Level : Entry Level
Job Type : Full Time
Shift : Regular
Work Experience
:
Not Required
Documents : Citizenship , CV

Technical Skills:

Communication Customer Service Management Skills Fluent English

Personal Skills:

Good communication skills. loyal, flexibility Presentable Time manage Skill

Work Standards:

Polite Fast Typing Skill Computer Knowledge Reliable Highly Organised Detail Oriented
Job Description
  1. Maintaining a positive, empathetic, and professional attitude toward customers at all times.

  2. Responding promptly to customer inquiries.

  3. Communicating with customers through various channels.

  4. Acknowledging and resolving customer complaints.

  5. Knowing our products inside and out so that you can answer questions.

  6. Processing orders, forms, applications, and requests.

  7. Keeping records of customer interactions, transactions, comments, and complaints.

  8. Communicating and coordinating with colleagues as necessary.

  9. Providing feedback on the efficiency of the customer service process.

  10. Managing a team of junior customer service representatives.

  11. Ensure customer satisfaction and provide professional customer support.


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