| Vacancy | : | 1 people |
| Location | : | New Banesowar, Kathmandu, Bagmati Province |
| Salary | : | NRs. 10,000.00 - 15,000.00 Monthly |
| Age | : |
Above 20
|
| Gender | : | No Preference |
| Education | : |
Can Read and Write (Required)
|
| Job Level | : | Entry Level |
| Job Type | : | Full Time |
| Shift | : | Regular |
Work Experience
| : |
Not Required
|
| Documents | : | Citizenship , CV |
Technical Skills:
Communication Customer Service Management SkillsPersonal Skills:
Good communication skills. loyal, flexibility Presentable Time manage SkillWork Standards:
Polite Reliable Highly Organised Working Overtime Detail OrientedMaintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.