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Client Relation Officer
Rojgari Services Pvt.Ltd

Apply Before:   2022 Nov 14

Vacancy : 1 people
Location : Shantinagar, Kathmandu, Bagmati Province
Salary :
NRs. 15,000.00 Monthly
Gender : Female
Education :
+2 / Intermediate Pass (Required)
Job Level : Entry Level
Job Type : Full Time
Shift : Regular
Work Experience
:
1 Years (Preferred)
Documents : Citizenship , CV

Technical Skills:

Communication Customer Service Management Skills Fluent English Problem Finding & Solving Location Knowledge Basic and diploma computer course

Personal Skills:

Presentable punctual in time Hard working Loyal and flexibility Polite Time manage Skill Have knowledge to deal with costumers Good Communication

Work Standards:

Fast Typing Skill

Required Knowledge:

Basic Computer

Benefits:

Will be Discussed in the Interview Dashain bonus after one year Freshers are encouraged to apply
Job Description

  1. Building and maintaining relationships with clients and key personnel within customer companies.

  2. Conducting business reviews to ensure clients are satisfied with their products and services.

  3. Alerting the sales team to opportunities for further sales within key clients.

  4. Letting customers know about other products the company offers.

  5. Attending meetings with clients to build relationships with existing accounts.

  6. Achieving client relationship targets and KPI’s as set by the Head of Sales.

  7. Escalating and resolving areas of concern as raised by clients.

  8. Carrying out client satisfaction surveys and reviews.

  9. Monitoring company performance against service level agreements and flagging potential issues.

  10. Updating the CRM and ensuring account managers are aware of changes within clients.

  11. Passing leads to the sales team and following up on progress.

  12. Liaising with internal departments to ensure client needs are fulfilled effectively.

Applying Procedure

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