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Client Relation Officer
Rojgari Services Pvt.Ltd

Apply Before:   2022 Nov 14

Vacancy : 1 people
Location : Shantinagar, Kathmandu, Bagmati Province
Salary :
NRs. 15,000.00 Monthly
Gender : Female
Education :
+2 / Intermediate Pass (Required)
Job Level : Entry Level
Job Type : Full Time
Shift : Regular
Work Experience
:
1 Years (Preferred)
Documents : Citizenship , CV

Technical Skills:

Communication Customer service Basic and diploma computer course Fluent English Problem Solving Location Knowledge

Personal Skills:

Time manage Skill Presentable punctual in time hard working Polite Loyal and flexibility Good Communication Have knowledge to deal with costumers

Work Standards:

Fast Typing Skill

Required Knowledge:

Basic Computer

Benefits:

Will be Discussed in the Interview Freshers are encouraged to apply Dashain bonus after one year
Job Description

  1. Building and maintaining relationships with clients and key personnel within customer companies.

  2. Conducting business reviews to ensure clients are satisfied with their products and services.

  3. Alerting the sales team to opportunities for further sales within key clients.

  4. Letting customers know about other products the company offers.

  5. Attending meetings with clients to build relationships with existing accounts.

  6. Achieving client relationship targets and KPI’s as set by the Head of Sales.

  7. Escalating and resolving areas of concern as raised by clients.

  8. Carrying out client satisfaction surveys and reviews.

  9. Monitoring company performance against service level agreements and flagging potential issues.

  10. Updating the CRM and ensuring account managers are aware of changes within clients.

  11. Passing leads to the sales team and following up on progress.

  12. Liaising with internal departments to ensure client needs are fulfilled effectively.

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