| Vacancy | : | 1 people |
| Location | : | Nayabazzar, Kathmandu, Bagmati Province |
| Salary | : | Negotiable |
| Gender | : | Female |
| Education | : |
+2 / Intermediate Pass (Required)
|
| Job Level | : | Mid Level |
| Job Type | : | Full Time |
| Shift | : | Regular |
Work Experience
| : |
2 Years (Required)
|
| Documents | : | Citizenship , CV |
Technical Skills:
Customer Service Management Skills Computer skill Accountancy Sales and Marketing ReportingPersonal Skills:
Be responsible Having strong energy level self motivation Punctual (able to complete all tasks on time)Work Standards:
Scheduling Excellent clerical and organizing skills Ability to relay information Public relation and customers relation Organization and management skillsRequired Knowledge:
Understanding of cycle counts on inventoryBenefits:
Leave Facility Salary is negotiable Salary will be discussed in interview As per company ruleClient Support: Assist clients by responding to queries, resolving complaints, and providing necessary information in a timely and professional manner.
Communication: Serve as the first point of contact for clients, answering calls, emails, and chat inquiries.
Documentation: Maintain accurate records of client interactions, feedback, and issues in the company’s CRM system.
Follow-up: Proactively follow up with clients to ensure their needs are met and issues are resolved effectively.
Issue Resolution: Work closely with internal teams to resolve complex client issues and escalate matters to higher management when necessary.
Scheduling & Coordination: Help schedule meetings, product demos, and other client-facing activities.
Reporting: Prepare regular reports on client interactions, trends, and issues for review by senior management.
Product Knowledge: Stay informed about the company's products and services to provide accurate information and recommendations to clients.
Client Retention: Assist in initiatives aimed at client retention, improving satisfaction, and building long-term relationships.