Vacancy | : | 1 people |
Location | : | New Baneswor, Kathmandu, Bagmati Province |
Salary | : | Negotiable |
Gender | : | Female |
Education | : |
S.L.C/ S.E.E Pass (Required)
|
Job Level | : | Mid Level |
Job Type | : | Full Time |
Shift | : | Regular |
Work Experience
| : |
1 Years (Required)
|
Documents | : | Citizenship , CV |
Technical Skills:
Communication Customer Service Management Skills Reporting Public speaking Customer focused Always ready to workPersonal Skills:
Learner Honest Hygiene Responsibility Good and positive thinking Harmony Calm mind in a stressful environmentWork Standards:
Several years of professional Strong analytical skills Practical applications in the workplace Customer serviceRequired Knowledge:
Cashier related work Overall allround work side by side Greet customer flexibleBenefits:
Salary is negotiable Supportive and collaborative work environment Opportunity of professional growth and development fooding and khaja providedअतिथिहरूलाई न्यानो अभिवादन र सहयोग गर्ने
कुशलतापूर्वक चेक-इन र चेक-आउटहरू व्यवस्थापन गर्ने
होटल सेवा र स्थानीय आकर्षण बारे जानकारी प्रदान गर्ने
अतिथि जिज्ञासा र सरोकारहरूलाई व्यावसायिक रूपमा सम्बोधन गर्ने
व्यक्तिगत रूपमा र फोन मार्फत कोठा आरक्षण ह्यान्डल गर्ने
आरक्षण विवरण र भुक्तानीहरूको शुद्धता सुनिश्चित गर्ने
आरक्षण पुष्टि गर्ने र दर ज्ञान कायम राख्ने
सही रूपमा भुक्तानीहरू सङ्कलन गर्ने (नगद, कार्ड, इलेक्ट्रोनिक)
दैनिक नगद दर्ता मिलाउने
सानो नगद प्रबन्ध गर्ने र रेकर्ड राख्ने
सकारात्मक अतिथि सम्बन्ध निर्माण गर्ने
अतिथि समस्याहरू सम्बोधन गर्ने र समाधान गर्ने
आवश्यक पर्दा जटिल विषयहरू बढाउने
एक संगठित फ्रन्ट डेस्क राख्ने
आधारभूत प्रशासनिक कार्यहरू गर्ने
बिलिङ र इनभ्वाइसिङको साथ सहयोग गर्ने
Job Description
Warmly greet and assist guests.
Efficiently manage check-ins and check-outs.
Provide information on hotel services and local attractions.
Address guest inquiries and concerns professionally.
Handle room reservations in person and via phone.
Ensure the accuracy of reservation details and payments.
Confirm reservations and maintain rate knowledge.
Collect payments accurately (cash, cards, electronic).
Reconcile cash register daily.
Manage petty cash and maintain records.
Build positive guest relationships.
Address and resolve guest issues.
Escalate complex matters when needed.
Maintain an organized front desk.
Perform basic administrative tasks.
Assist with billing and invoicing.