This Job Has expired
| Vacancy | : | 1 people |
| Location | : | New Baneshowr, Kathmandu, Bagmati Province |
| Salary | : | NRs. 12,000.00 - 15,000.00 Monthly |
| Gender | : | No Preference |
| Education | : |
+2 / Intermediate Pass (Required)
|
| Job Level | : | Entry Level |
| Job Type | : | Full Time |
| Shift | : | Regular |
Work Experience
| : |
Not Required
|
| Documents | : | Citizenship , CV |
Technical Skills:
Communication Customer Service Management Skills Fluent EnglishPersonal Skills:
Good communication skills. loyal, flexibility Presentable Well dressed Time manage SkillWork Standards:
Polite Fast Typing Skill Computer Knowledge Reliable Highly Organised Working Overtime Detail Oriented
Job Description
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
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