Vacancy | : | 8 people |
Location | : | New Baneshwor, Kathmandu, Bagmati Province |
Salary | : | NRs. 15,000.00 - 20,000.00 Monthly |
Age | : |
Above 20
|
Gender | : | No Preference |
Education | : |
+2 / Intermediate Pass (Required)
|
Job Level | : | Entry Level |
Job Type | : | Full Time |
Shift | : | Regular |
Work Experience
| : |
1 Years (Required)
|
Documents | : | Citizenship , CV |
Technical Skills:
Communication Customer servicePersonal Skills:
Good communication skills. loyal, flexibility Time manage Skill PresentableWork Standards:
Computer Knoweledge good at Decision making and judgements Working odd hours Highly Organised Detail Oriented ReliableManage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets