This Job Has expired
Call Center Support Staff
Rojgari Services- Project

Apply Before:   2022 Sep 29

Vacancy : 8 people
Location : New Baneshwor, Kathmandu, Bagmati Province
Salary :
NRs. 15,000.00 - 20,000.00 Monthly
Age :
Above 20
Gender : No Preference
Education :
+2 / Intermediate Pass (Required)
Job Level : Entry Level
Job Type : Full Time
Shift : Regular
Work Experience
:
1 Years (Required)
Documents : Citizenship , CV

Technical Skills:

Communication Customer service

Personal Skills:

Good communication skills. loyal, flexibility Time manage Skill Presentable

Work Standards:

Computer Knoweledge good at Decision making and judgements Working odd hours Highly Organised Detail Oriented Reliable
Job Description

  1. Manage large amounts of inbound and outbound calls in a timely manner

  2. Follow communication “scripts” when handling different topics

  3. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

  4. Seize opportunities to upsell products when they arise

  5. Build sustainable relationships and engage customers by taking the extra mile

  6. Keep records of all conversations in our call center database in a comprehensible way

  7. Frequently attend educational seminars to improve knowledge and performance level

  8. Meet personal/team qualitative and quantitative targets

Applying Procedure

No such similar jobs are available at the moment