Key Responsibilities:

• Welcome and assist guests with check-in, check-out, luggage, and general requests.

• Provide friendly, respectful, and professional customer service at all times.

• Assist with breakfast, dinner, restaurant service, table setup, clearing, and serving food and beverages.

• Support the kitchen with basic food preparation and cleaning when required.

• Assist with guest room cleaning, linen changes, laundry, and housekeeping duties.

• Maintain cleanliness and organization of guest rooms, restaurant, common areas, and outdoor areas.

• Support luggage handling, deliveries, and other daily hotel operations.

• Report any maintenance issues, damages, or other concerns to management promptly.

• Support different departments as required and be flexible to perform various duties during busy periods.

• Follow all hotel safety, hygiene, cleanliness, and service standards.

  Note:

  Duty Hour:

  •⁠ ⁠Morning Shift: 6:00 AM – 2:00 PM

  •⁠ ⁠Evening Shift: 3:00 PM – 11:00 PM

  •⁠ ⁠3-hour break, scheduled by management.

  •⁠ ⁠During peak season, staff may need to work longer hours depending on the number of guests.

  Working Conditions in Mustang

  •⁠ ⁠Working in Mustang is different from working in a city. During the peak tourist and holiday seasons, the workload can become very busy, and staff must be flexible and willing to work longer hours when required

  •⁠ ⁠Leave during peak season is restricted and must be approved by management in advance.

  •⁠ ⁠Staff should be comfortable working under female leadership and be respectful of all members of the management team.